Thank you for choosing us. We are committed to providing efficient and reliable delivery services. Please read the following shipping terms carefully, including information about our logistics and delivery partners.

  1. Shipping methods
    We work with a number of well-known logistics and delivery companies to ensure that you have the best delivery experience, including:

DHL: Provides fast international and domestic delivery services to ensure that your package is delivered safely and on time.

DPD: Provides flexible delivery options and reliable tracking services through a wide range of express services.

GLS: Focuses on delivery services in the European market and ensures efficient cargo transportation.

UPS: Provides high-quality express services suitable for the delivery of urgent items and important documents.

  1. Shipping costs
    The shipping costs will be calculated based on your order amount, weight and delivery method.

International delivery: The cost is calculated based on the destination and package weight, and the specific cost will be displayed at checkout.

  1. Processing time
    We will process and ship within 2 working days after the order is confirmed. Please note that weekends and public holidays are not included in the processing time. Once shipped, you will receive an email with order tracking information. Delivery time may vary depending on your region and the shipping method you choose. Generally, domestic orders are delivered within 7 working days, and international orders may take longer, with an estimated delivery time of 14 working days, depending on the destination and local shipping services.
  2. Package Tracking
    After shipment, you will receive an email with a tracking number. You can track the progress of your package through our logistics partner’s website to keep track of the status of your package at any time.
  3. Non-delivery and Lost Packages
    If your package is not delivered within the expected delivery time, please contact our customer service team in time. We will work with the logistics company to assist you in tracking your package. If the package is lost during transportation, we will provide you with support according to the policy of the partner company.
  4. Recipient’s Responsibility
    Please make sure to provide an accurate delivery address and contact information. The responsibility for non-delivery due to incorrect address or incomplete information shall be borne by the customer.
  5. Contact Us
    If you have any questions about the shipping terms or need further assistance, please feel free to contact our customer service team at the following:

Email: [email protected]

Thank you for choosing our website, we look forward to providing you with an excellent service experience!